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Shipping

The below information only applies to orders placed directly through the website with a value under €2,500. For information on orders that don't meet these criteria, please contact us by email at info@panamleathers.com.

SALES

Shipping is free within all European Union member nations for orders €300 and over (before shipping and taxes). For orders less than €300 (before shipping and taxes), customers are the corresponding local shipping rates. 

RETURNS

You can return your purchase for up to 20 days after the date of purchase, if you are unsatisfied with your order for any reason. No questions asked. For orders €300 and over (before shipping and taxes), simply email us at nyc@panamleathers.com and we’ll send you a pre-paid return shipping label allowing you to return for free. You will just need to drop the package off at your local courier office. For orders under €300 (before shipping and taxes), please ship your order back to:

Pan American Leathers 
221 Boulevard Raspail
75014 Paris
Tel: +33 7 62 75 06 86

Please return your order with a copy of your invoice and a note whether you would like a refund or an exchange. If you’d like an exchange, please make a note of which product you would like instead. We will ship the replacement to you with a domestic courier. We do not accept any returns after 45 days after the date of purchase.

REFUNDS

If you are returning your order for a refund, it takes one 1-2 business days from when we receive the return to issue the refund. The refund then takes 3-5 business days to process.

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